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How it works Widgets Blog Pricing FAQ

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Report a problem.

Something in the Canva app, the editor, an embedded widget or your billing is not working. Describe it below. Mary Hill reads every report and replies within one business day.

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Where it happened Link to the widget or page (optional) What happened

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Faster answers

Canva shows a black card instead of the widget Paste the widget's fugte.net/w link, not a link on a custom subdomain. Canva only renders the main domain.
A form widget will not publish Each plan has a number of live forms. Unpublish one, or see Pricing for the limits.
How-to questions The docs cover the editor, embedding and every widget feature. Recent fixes are in the changelog.
Account or billing Sign in at https://fugte.app: the account page has your plan, invoices and the billing portal.

Direct email

Email [email protected] with the widget link and what went wrong. Same inbox, same response time. For a security issue, put "Security" in the subject.

Website features, no developer needed. Create widgets with built-in AI, customize what stays fluid, and publish clean embeds anywhere.

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